FREQUENTLY ASKED QUESTIONS
Where is Southway Storage located?
Southway Storage is conveniently located at 25 Riverdale Rd in Ozark, MO 65721, near the high-traffic intersection of Highway F and Highway 65, providing easy access for customers throughout Ozark, Nixa, Springfield, and the greater Southwest Missouri region.
What are the office hours?
Our office hours are Monday through Friday from 9:00 am to 5:00 pm, with friendly staff and call center support available to assist you.
What are the access hours?
Customers enjoy extended access hours from 6:00 am to 10:00 pm, giving you the flexibility to access your belongings on your schedule.
Am I required to store long-term?
No, Southway Storage offers flexible rental options to fit your needs, whether you need short-term or long-term storage.
What am I not allowed to store?
For safety and legal reasons, items such as hazardous materials, flammable liquids, explosives, perishable goods, and illegal items are not permitted.
What unit size do I need?
The right unit size depends on what you plan to store. Check our online size guide, or our team can help you choose the ideal space for household items, business inventory, or RV, boat, and vehicle parking.
How do I pay my storage bill?
How do I rent a unit?
What documentation do I need to rent a unit?
A valid government-issued ID is required to rent a unit. Additional documentation may be needed depending on the type of storage.
What storage options do you offer?
Southway Storage provides a wide range of options, including climate-controlled units, interior and drive-up storage, as well as indoor and outdoor RV, boat, and vehicle parking with covered and uncovered spaces.
What security features do you offer?
Our facility is equipped with security cameras, gated access, secure units, and on-site management to help keep your belongings protected at all times.